Privacy policy

 Privacy Policy

1. Overview of Data Protection

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice to the Responsible Party" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may include data you enter into a contact form, for example.

Other data is collected automatically or after your consent when you visit the website through our IT systems. This includes mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access the website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances.

Additionally, you have the right to file a complaint with the competent supervisory authority.

For further information and questions about data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically evaluated. This is primarily done using analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.

 

2. Hosting

We host the content of our website with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter referred to as Hetzner).

Details can be found in Hetzner's privacy policy:
https://www.hetzner.com/de/rechtliches/datenschutz.

The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in providing our website as reliably as possible. If consent is requested, processing will only be done based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, provided the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Order Processing

We have concluded an order processing agreement (AVV) for the use of the above-mentioned service. This is a data protection-required contract that ensures that Hetzner processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

 

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected.

Personal data are data that can be used to personally identify you. This privacy policy explains which data we collect and for what purpose. It also explains how and for which purposes this happens.

We would like to point out that data transmission over the internet (e.g., when communicating via email) can have security gaps. A completely secure protection of data against access by third parties is not possible.

Note on the Responsible Party

The responsible party for data processing on this website is:

Dextro Energy GmbH & Co. KG

Hafenstraße 77

D-47809 Krefeld

Phone: +49 (0) 21 51 5227 – 0

Email: info@dextro-energy.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Duration

Unless a more specific storage duration is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you make a legitimate request for deletion or withdraw your consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will occur after the cessation of these reasons.

General Information on the Legal Bases of Data Processing on this Website

If you have consented to data processing, we process your personal data based on Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing will also be based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing will also be based on § 25 (1) TDDG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for pre-contractual measures, we process your data based on Art. 6 (1) lit. b GDPR. Furthermore, we process your data if necessary for the fulfillment of a legal obligation based on Art. 6 (1) lit. c GDPR.

Data processing may also occur based on our legitimate interest according to Art. 6 (1) lit. f GDPR. The relevant legal bases for processing are explained in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

Mr. Michael Gruber (external data protection officer)

Phone: +49 (0) 21 51 5227 – 0

Email: datenschutz@dextro-energy.com

Recipients of Personal Data

In the course of our business activities, we collaborate with various external parties. In some cases, the transfer of personal data to these external parties is required. We only pass on personal data to external parties if this is necessary for the fulfillment of a contract, if we are legally required to do so (e.g., sharing data with tax authorities), if we have a legitimate interest based on Art. 6 (1) lit. f GDPR in sharing the data, or if another legal basis allows for the data transfer. When using processors, we only share personal data based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke any consent you have already given at any time. The legality of data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT BASED ON ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RELEVANT LEGAL BASIS FOR THE PROCESSING IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR RIGHTS, INTERESTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING TO THE EXTENT RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).

Right to Complain to the Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive the personal data you have provided us, based on your consent or the performance of a contract, in a structured, commonly used, and machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done if technically feasible.

Right to Information, Rectification, and Deletion

In accordance with applicable legal requirements, you have the right to request information about your stored personal data, its origin, recipients, and the purpose of processing, and if necessary, the right to rectification or deletion of this data. For this and other questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your stored personal data, we generally need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have filed an objection under Art. 21 (1) GDPR, a balance must be struck between your and our interests. As long as it is unclear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator, this site uses SSL or TLS encryption.

You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of the imprint requirement for sending unsolicited advertisements and information materials. The website operators expressly reserve the right to take legal action in the case of unsolicited promotional information, such as spam emails.

4. Data Collection on this Website

Cookies

Our websites use so-called "cookies." Cookies are small data packets that do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain on your device until you delete them yourself or an automatic deletion occurs through your web browser.

Cookies can come from us (first-party cookies) or third parties (so-called third-party cookies). Third-party cookies enable the integration of specific services from third parties within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website features would not function without them (e.g., shopping cart functions or video display). Other cookies may be used for analyzing user behavior or for advertising purposes.

Cookies that are necessary for conducting the electronic communication process, providing certain functions you desire (e.g., for the shopping cart function), or optimizing the website (e.g., cookies for measuring web traffic) are stored based on Article 6(1)(f) GDPR, unless another legal basis is specified.

The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for storing cookies and similar recognition technologies has been requested, processing is carried out solely based on that consent (Article 6(1)(a) GDPR and Section 25(1) TDDG); consent can be revoked at any time.

You can configure your browser to notify you when cookies are set, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

GDPR Legal Cookie by Shopify

Our website uses GDPR Legal Cookie by Shopify to obtain your consent for storing certain cookies on your device or for the use of certain technologies and to document this in a privacy-compliant manner. The provider of this technology is beeclever GmbH, Friedrich-Mohr-Straße 1, 56070 Koblenz (hereinafter "beeclever").

When you enter our website, a connection to the beeclever servers is established. Through this, beeclever receives personal data such as the browser used, the IP address, and a timestamp. A cookie is then stored in your browser to assign the consents or their revocation to you. The data collected in this way will be stored until you request deletion, delete the cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected. Details can be found at:

https://apps.shopify.com/gdpr-legal-cookie.

The use of GDPR Legal Cookie by Shopify is intended to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

Order Processing

We have entered into an order processing agreement (AVV) for the use of the above-mentioned service. This is a legally required agreement that ensures the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of their website – for this purpose, server log files must be collected.

Contact Form

If you contact us via a contact form, the information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or is required for the execution of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after the completion of your inquiry). Mandatory legal provisions – especially retention periods – remain unaffected.

Request via E-Mail, Phone, or Fax

If you contact us via e-mail, phone, or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of handling your concern. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or is required for the execution of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested; consent can be revoked at any time.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after the completion of your inquiry). Mandatory legal provisions – especially legal retention periods – remain unaffected.

5. Social Media

Instagram

This website incorporates features of the Instagram service. These features are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

When the social media element is active, a direct connection between your device and the Instagram server is established. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to this website with your user account. We point out that, as the provider of the site, we do not have knowledge of the content of the transmitted data and its use by Instagram.

The use of this service is based on your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDG. Consent can be revoked at any time.

To the extent that personal data is collected on our website and transmitted to Facebook or Instagram via the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Article 26 GDPR). The joint responsibility is limited solely to the collection of the data and its transmission to Facebook or Instagram. The subsequent processing by Facebook or Instagram is not part of the joint responsibility.

The obligations we share have been documented in an agreement on joint processing. The text of the agreement can be found at:

https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook or Instagram products. Data subject rights (e.g., requests for information) regarding data processed by Facebook or Instagram can be asserted directly with Facebook. If you assert data subject rights with us, we are obligated to forward them to Facebook.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum,

https://privacycenter.instagram.com/policy/ and

https://de-de.facebook.com/help/566994660333381.

Further information can be found in Instagram's privacy policy:

https://privacycenter.instagram.com/policy/.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the United States. Any company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider via the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000GnywAAC&status=Active

 

6. Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, store cookies, or conduct independent analyses. It serves solely to manage and deploy the tools integrated through it. However, the Google Tag Manager collects your IP address, which may be transferred to Google's parent company in the United States.

The use of Google Tag Manager is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in quickly and easily integrating and managing various tools on their website. If consent has been requested, processing is carried out exclusively based on Article 6(1)(a) GDPR and Section 25(1) TDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) in the sense of TDDG. Consent can be revoked at any time.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States that aims to ensure compliance with European data protection standards for data processing in the United States. Any company certified under the DPF commits to complying with these data protection standards. Further information can be obtained from the provider via the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Analytics

This website uses the functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors.

In this process, the website operator receives various usage data, such as page views, duration of stay, operating systems used, and the origin of the user. These data are assigned to the respective end device of the user. No assignment to a user ID takes place.

Furthermore, with Google Analytics, we can, among other things, record your mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement the collected datasets and employs machine learning technologies in the data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is typically transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be withdrawn at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission.

For details, please see here:

https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that ensures the compliance of European data protection standards in data processing in the USA. Any company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider here:

https://www.dataprivacyframework.gov/s/participant-search/participant-

detail?contact=true&id=a2zt000000001L5AAI&status=Active


IP Anonymization

The Google Analytics IP anonymization is activated. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website use and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google.


Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please refer to Google's privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de.


Order Processing

We have entered into a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.


Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display ads in the Google search engine or on third-party websites when the user enters specific search terms on Google (keyword targeting). Furthermore, targeted ads can be displayed based on user data available on Google (e.g., location data and interests) (audience targeting). We, as the website operator, can quantitatively evaluate this data, for example, by analyzing which search terms led to the display of our ads and how many ads led to corresponding clicks.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be withdrawn at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission.

For details, please see here:

https://policies.google.com/privacy/frameworks and

https://business.safety.google/controllerterms/.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that ensures the compliance of European data protection standards in data processing in the USA. Any company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider here:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?

contact=true&id=a2zt000000001L5AAI&status=Active


Meta-Pixel (formerly Facebook Pixel)

This website uses the conversion tracking visitor action pixel from Facebook/Meta. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries.

This allows the behavior of page visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile and Facebook to use the data for its own advertising purposes, according to the Facebook Data Use Policy (https://de-de.facebook.com/about/privacy/). This allows Facebook to display ads on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the page operator.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be withdrawn at any time.

To the extent that personal data is collected on our website using the tool described here and transferred to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited solely to the collection of data and its transfer to Facebook. The processing of the data by Facebook after the transfer is not part of the joint responsibility. Our jointly applicable obligations have been outlined in an agreement on joint processing. You can find the text of the agreement here:

https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for ensuring the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g., access requests) regarding the data processed by Facebook can be asserted directly with Facebook. If you assert data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission.

For details, please see here:

https://www.facebook.com/legal/EU_data_transfer_addendum and

https://de-de.facebook.com/help/566994660333381.

In Facebook's privacy policy, you will find further information on protecting your privacy:

https://de-de.facebook.com/about/privacy/.

You can also disable the remarketing function "Custom Audiences" in the ad settings section at:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You need to be logged into Facebook for this.

If you do not have a Facebook account, you can deactivate interest-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance:

http://www.youronlinechoices.com/de/praferenzmanagement/.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that ensures the compliance of European data protection standards in data processing in the USA. Any company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider here:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?

contact=true&id=a2zt0000000GnywAAC&status=Active

TikTok Pixel

We have integrated the TikTok Pixel on this website. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (hereafter referred to as TikTok).

With the help of the TikTok Pixel, we can display interest-based advertising on TikTok (TikTok Ads) to website visitors who have viewed our offerings. Additionally, the TikTok Pixel allows us to measure the effectiveness of our advertising on TikTok. This enables evaluation of TikTok ads for statistical and market research purposes and optimization for future advertising. Various usage data, such as IP address, page views, duration of stay, operating systems used, and user origin, are processed, along with information on any ad clicked on TikTok or any event triggered (timestamp). This data is compiled into a user ID and linked to the specific device of the website visitor.

The use of this service is based on your consent under Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. Consent can be revoked at any time.

Data transfers to third countries are based on the EU Commission’s standard contractual clauses. Further details are available at:

7. Plugins and Tools

YouTube

This website incorporates videos from YouTube. The operator is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit a page on our website with an embedded YouTube video, a connection to YouTube’s servers is established, informing YouTube of which of our pages you have visited. YouTube may store cookies on your device or use similar recognition technologies (e.g., device fingerprinting) to collect information on visitors to this site, which is used to compile video statistics, improve usability, and prevent fraud attempts.

If you are logged into your YouTube account, YouTube can link your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube serves the purpose of presenting our online offerings in an appealing way, which constitutes a legitimate interest under Art. 6 Para. 1 lit. f GDPR. If consent was requested, processing is based solely on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, to the extent that consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) under the TTDSG. Consent can be revoked at any time.

For more information on handling user data, please refer to YouTube’s privacy policy at:

Google is certified under the “EU-US Data Privacy Framework” (DPF), an agreement between the EU and the US to ensure compliance with European data protection standards in data processing in the US. Each company certified under the DPF commits to adhering to these data protection standards. More information can be found at:

Google Fonts

This site uses Google Fonts for the uniform display of fonts. When a page is accessed, your browser loads the required fonts into its cache to display texts and fonts correctly. To do so, your browser establishes a connection to Google’s servers, notifying Google that this website was accessed via your IP address.

The use of Google Fonts is based on Art. 6 Para. 1 lit. f GDPR, as the website operator has a legitimate interest in the uniform presentation of fonts on the website. If consent was requested, processing is based solely on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, to the extent that consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) under the TTDSG. Consent can be revoked at any time.

If your browser does not support Google Fonts, a default font from your computer will be used.

More information on Google Fonts can be found at:

Google is certified under the “EU-US Data Privacy Framework” (DPF). More information can be found at:

8. Online Marketing and Affiliate Programs

Affiliate Programs on This Website

We participate in affiliate partner programs. In such programs, advertisements from a company (Advertiser) are placed on the websites of other companies in the affiliate network (Publishers). If you click on an affiliate ad, you are directed to the advertised offering. If you then complete a specific transaction (Conversion), the publisher receives compensation. To calculate this compensation, the affiliate network operator must track through which ad you accessed the offer and completed the predefined transaction. For this purpose, cookies or similar recognition technologies (e.g., device fingerprinting) are used.

Data storage and analysis are based on Art. 6 Para. 1 lit. f GDPR, as the website operator has a legitimate interest in the accurate calculation of affiliate compensation. If consent was requested, processing is based solely on Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. Consent can be revoked at any time.

We participate in the following affiliate programs:

Amazon Affiliate Program

Provider: Amazon Europe Core S.à.r.l. Further details are available in Amazon’s privacy policy:

Amazon is certified under the “EU-US Data Privacy Framework” (DPF). More information can be found at:

9. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for establishing, structuring, and modifying our contractual relationships. We collect, process, and use personal data on the usage of this website only as necessary to enable or bill the user for using the service.

The legal basis is Art. 6 Para. 1 lit. b GDPR. Collected customer data is deleted after the order is completed or the business relationship ends, except for statutory retention periods.

Data Transmission for Online Shops, Retailers, and Shipping

If you order goods from us, we transfer your personal data to the shipping company and payment service provider entrusted with the delivery and payment processing, respectively. Only the data required for the service provider’s task is shared. The legal basis for this is Art. 6 Para. 1 lit. b GDPR. If you have provided consent per Art. 6 Para. 1 lit. a GDPR, we will share your email address with the shipping company to inform you via email about your order’s shipping status. You can revoke your consent at any time.

Credit Checks

When purchasing on account or any other payment method where we offer advance payment, we may conduct a credit check. For this purpose, we send the data you provide (e.g., name, address, age, bank details) to a credit agency, which calculates the likelihood of payment default based on this data. If the risk of default is too high, we may refuse the chosen payment method.

The credit check is based on contract fulfillment (Art. 6 Para. 1 lit. b GDPR) and to prevent payment defaults (legitimate interest under Art. 6 Para. 1 lit. f GDPR). If consent has been obtained, the credit check is based on this consent (Art. 6 Para. 1 lit. a GDPR); consent can be revoked at any time.

Payment Services

We integrate payment services from third-party providers on our website. When you make a purchase, your payment data (e.g., name, payment amount, account details, credit card number) is processed by the payment provider for payment processing. Each provider’s contractual and privacy policies apply to these transactions.

The use of payment providers is based on Art. 6 Para. 1 lit. b GDPR (contract execution) and in the interest of a smooth, convenient, and secure payment process (Art. 6 Para. 1 lit. f GDPR). If specific actions require your consent, Art. 6 Para. 1 lit. a GDPR serves as the legal basis for data processing; consent can be revoked at any time.

10. Internal Services

Handling Applicant Data

We offer the opportunity to apply to us (e.g., via email, post, or online application form). Below, we inform you about the scope, purpose, and use of the personal data collected during the application process. We assure you that your data will be collected, processed, and used in accordance with data protection law and all other legal provisions and will be treated confidentially.

Scope and Purpose of Data Collection

When you submit an application, we process your related personal data (e.g., contact and communication details, application documents, notes from interviews) as necessary for making an employment decision. The legal basis is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 Para. 1 lit. b GDPR (general contract initiation), and – if you have given consent – Art. 6 Para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be shared within our company with individuals who are involved in processing your application.

If your application is successful, the data you submit will be stored in our data processing systems based on § 26 BDSG and Art. 6 Para. 1 lit. b GDPR for the purpose of carrying out the employment relationship.

Retention Period of Data

If we are unable to offer you a position, if you decline an offer, or if you withdraw your application, we reserve the right to retain the data you submitted for up to 6 months after the completion of the application process (rejection or withdrawal of the application) based on our legitimate interests (Art. 6 Para. 1 lit. f GDPR).

After this period, the data will be deleted, and physical application documents will be destroyed. The retention serves primarily for documentation purposes in the event of a legal dispute. If it becomes clear that the data will be needed beyond the 6-month period (e.g., due to an impending or ongoing legal dispute), deletion will occur only when the purpose for the further retention no longer applies.

Longer retention may also occur if you have given explicit consent (Art. 6 Para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the Applicant Pool

If we are unable to offer you a position, there may be the possibility to include you in our applicant pool. In this case, all documents and information from your application will be transferred to the pool to contact you in case of suitable vacancies.

Inclusion in the applicant pool occurs solely based on your explicit consent (Art. 6 Para. 1 lit. a GDPR). The granting of consent is voluntary and not related to the ongoing application process. The affected individual can withdraw consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are legal retention reasons.

Data from the applicant pool will be irrevocably deleted no later than two years after the consent is given.